Legal notice
Legal Notice
Last updated: 23 July 2026
This website is operated under the trading name KALIVA.
By accessing, browsing or using this website, you acknowledge and agree to the terms of this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy and Returns & Refund Policy.
Website Operator
Trading name: KALIVA
Website: kaliva.store
Country of operation: Australia
Email: inquiries@kaliva.store
For questions about this website, our products, your order or our policies, please contact us by email.
General Information
The information provided on this website is made available for general informational and commercial purposes.
We take reasonable care to keep product descriptions, prices, availability, ingredients, images, delivery information and other website content accurate and up to date. However, information may occasionally contain errors, omissions or outdated details.
We may correct errors, update information or make changes to the website where reasonably necessary.
Where an error materially affects an order you have placed, we will contact you and provide an appropriate solution in accordance with applicable law.
Product Information
Product images are provided for general representation.
The appearance, colour or packaging of a product may vary slightly due to photography, lighting, screen settings, manufacturing changes or packaging updates.
We aim to ensure that all product descriptions and images fairly represent the products offered for sale.
Customers should review all available product information, ingredient lists, usage instructions and warnings before purchasing or using a product.
Nothing in this Legal Notice limits any rights or remedies available under the Australian Consumer Law.
Skincare Information
Information relating to skincare, ingredients, routines, product benefits or product use is provided for general informational purposes only.
It is not medical advice and should not be treated as a diagnosis, treatment plan or substitute for advice from a qualified healthcare professional.
Individual results may vary depending on factors including skin type, sensitivity, application method and frequency of use.
Before using a skincare product, customers should:
- Read the product label and instructions.
- Review the ingredient list.
- Follow all warnings and directions.
- Perform a patch test where appropriate.
- Stop use if irritation, discomfort or an unexpected reaction occurs.
Customers with allergies, diagnosed skin conditions, highly sensitive skin or other health concerns should seek appropriate professional advice before using a new skincare product.
Australian Consumer Law
Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.
Nothing on this website, in this Legal Notice or in any KALIVA policy is intended to exclude, restrict or modify a right, guarantee or remedy that cannot legally be excluded.
Depending on the circumstances, customers may be entitled to a repair, replacement, refund or other remedy if a product is faulty, unsafe, not of acceptable quality, not fit for purpose or does not match its description. Australian consumer guarantees apply automatically and cannot be removed through store terms or disclaimers.
Intellectual Property
Unless otherwise stated, the content displayed on this website is owned by, licensed to or used with permission by KALIVA.
This may include:
- The KALIVA name and branding.
- Logos and graphics.
- Website text and product descriptions.
- Photographs and videos.
- Page layouts and designs.
- Marketing materials.
- Icons and other visual content.
You may access and use this website for personal, non-commercial purposes.
You must not copy, reproduce, republish, distribute, modify, sell, commercially exploit or create derivative works from website content without prior written permission from KALIVA or the relevant rights holder.
No licence or right to use any intellectual property is granted merely because the content is accessible through this website.
Copyright protection in Australia generally arises automatically when original qualifying material is created and does not require registration.
Trade Marks
The KALIVA name, logo and other brand elements may be protected by applicable intellectual-property laws.
You must not use our name, branding or visual identity in a way that:
- Suggests an unauthorised relationship with KALIVA.
- Misleads customers.
- Copies or imitates our business.
- Promotes another business without permission.
- Infringes our rights or the rights of another person.
Nothing in this section represents that a trade mark is formally registered unless expressly stated.
Prohibited Website Use
You must not use this website:
- For an unlawful or fraudulent purpose.
- To place false or unauthorised orders.
- To interfere with the operation or security of the website.
- To transmit viruses, malware or harmful code.
- To collect customer or website data without permission.
- To impersonate another person or business.
- To infringe intellectual-property or privacy rights.
- To scrape, reproduce or commercially exploit website content without authorisation.
- To submit false, misleading, abusive or defamatory material.
We may restrict or terminate access where we reasonably believe the website has been misused.
Third-Party Services
Our website may rely on third-party services to provide functions including:
- Website hosting.
- Ecommerce services.
- Payment processing.
- Order fulfilment.
- Shipping and tracking.
- Reviews.
- Analytics.
- Advertising.
- Customer communications.
These services may be governed by their own terms and privacy policies.
KALIVA is not responsible for the independent practices of third-party providers that we do not control, except to the extent that responsibility cannot lawfully be excluded.
External Links
This website may contain links to websites, platforms or services operated by third parties.
External links are provided for convenience and do not necessarily represent an endorsement by KALIVA.
We do not control third-party websites and are not responsible for their content, availability, security, accuracy or privacy practices.
Customers should review the terms and privacy policies of any third-party website they choose to visit.
Website Availability
We aim to keep the website accessible, secure and operational.
However, access may occasionally be interrupted because of:
- Scheduled maintenance.
- Platform updates.
- Technical problems.
- Security measures.
- Internet or service-provider outages.
- Events outside our reasonable control.
We do not guarantee that the website will always be available without interruption or error.
Nothing in this section limits liability or customer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by law, KALIVA is not responsible for indirect or consequential loss arising solely from the use of, or inability to access, this website where that loss was not reasonably foreseeable.
Nothing in this Legal Notice excludes or limits liability for:
- Fraud or fraudulent misrepresentation.
- Wilful misconduct.
- Personal injury caused by negligence where liability cannot lawfully be excluded.
- A breach of an applicable consumer guarantee.
- Any right or remedy that cannot legally be excluded.
Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to:
- Our website.
- Our products or services.
- Our business operations.
- Applicable laws or regulations.
- Technical or security requirements.
The updated version will be published on this page with a revised “Last updated” date.
Governing Law
This Legal Notice is governed by the laws of South Australia and the applicable laws of the Commonwealth of Australia.
Nothing in this section prevents a customer from exercising rights available under applicable consumer law or bringing a claim in any court or tribunal where legally permitted.
Contact Us
For questions relating to this Legal Notice, our website or our business, please contact us.
KALIVA Customer Care
Email: inquiries@kaliva.store