Contact information
Contact Information
At KALIVA, we’re here to help with questions about our products, orders, shipping, returns or anything else relating to your shopping experience.
Business Information
Trading name: KALIVA
Email: inquiries@kaliva.store
Country: Australia
Contact Us
For all customer enquiries, please contact us by email at:
We aim to respond within 1–2 business days. During weekends, public holidays and busy promotional periods, responses may take slightly longer.
When contacting us about an existing order, please include your full name and order number so we can assist you as quickly as possible.
Customer Care Hours
Monday to Friday: 9:00 am–5:00 pm ACST
Weekends and public holidays: Closed